Frequently Asked Questions (FAQ) Awery ERP:
What are system requirements (end-user)?
Optimal: 20-22” display with 1680x1050 resolution.
Minimal: 1366 x 800 resolution.
RAM - from 8GB, Intel i5 generation 5+, Apple M1 or later
Google Chrome, Mozilla Firefox, Apple Safari browser.
Windows, MAC, Linux operating System.
1 Mbps Internet connection speed; minimum 4 Mbps for more than 1 active user at once.
Adobe Acrobat Reader for PDF viewing - http://get.adobe.com/reader
What are technical server requirements (hosted version)?
A dedicated or virtual server is required for the hosted model setup and operation of the system.
Location in any network provider professional data-center anywhere in the world with 24/7 power and high-speed network connectivity (option of Local server setup is available) - incoming (minimum 8 Mbps) and outgoing speed (minimum 20 Mbps).
Intel Xeon (or AMD) processor x 2 (4 cores recommended).
RAM – 8GB (16+ GB recommended for high load).
200 GB of hard-disk space (2 x 500 GB recommended).
Unlimited data traffic plans (minimum 20 GB – incoming, 80 GB – outgoing).
Static IP-address or Dynamic if installed locally in the office.
Linux operating system, the best options is Debian OS x64 version: http://www.debian.org/distrib/ or Cent OS x 64
SSH Connection to server with full root access enabled user for Awery support team.
Can Awery ERP be used in offline mode?
Awery is 100% web-based solution, so you can use it online only.
What are the types of Awery ERP users?
General user - a user that has login/password allowing to open Awery ERP and is able to work with the system based on the assigned role (set of permissions). Only one user with the same login/password can use the system (if a user logs in with same credentials to another device, current user will be logout automatically).
Crew user - a user with an access to Crew Portal only.
External user - a user with an access to the tools integrated to the customer web-site (for example online charter booking, cargo booking, etc.).
Can one send email/sms from Awery?
Yes, Awery ERP has an integrated mailing/sms tool with templates support.
Is it possible to integrate Awery with 3rd party programs/websites?
Awery can be easily integrated into your existing infrastructure.
Explore all our integrations here.
We can integrate with any third party using API, XML, RPC, etc.
Which types of messages does Awery ERP support?
SITA - for Movement Messages
CASS - for AWB invoicing
IATA CIMP - for AWB Messaging (FFR, FFM, etc.)
Any kind of integrations through API, XML, RPC, etc.
How does Awery ensure the security of customer data?
All connections are done through secured SSL.
Unix based operating system with advanced access setup and security.
Life data replication to mirror servers in the cloud.
Daily backup of database and files provided to Customer.
Cloud hosting in certified network provider that uses industry-best security and encryption.
Signed NDA for data protection in place.
User management and control are performed by Customer.
The user is auto-blocked if a password is wrong during the login (after several attempts).
An ability to block user login outside the office network (by IP).