Home Page→ Flights→ Office Enquiries→ Office Enquiries
Overview
This interface allows you to create different types of queries and view additional information about them.
You have an opportunity to delete any enquiry and change its status.
The variety of filters helps to find the necessary entry quicker and to sort the list according to your needs.
The reports help to export the information in a more convenient view to conducting the necessary analysis.
List description:
ID – the unique number of the enquiry. In case of another linked enquiry to the existing one, the id font will be changed to red
AWB No. – the number of AWB is shown in case it is linked to enquiry
Broker – the code of the selected broker
Status – the condition of the enquiry. It can be:
NEW
TO ESTIMATE
CALCULATED
INDICATION
QUOTED
LOST
CANCELLED
DUPLICATE/PURGE
WON
WON-CANCELLED
* after the / you will see the number of offers from the Pricing tab
Customer – the name of the customer that was selected in the entry
Customer Contact – the person who was chosen from the list of the customer’s contacts
WON – in case the enquiry is WON, the name of the winning operator will be shown
Request Date – the date of the request
Buy – the amount of the buy price
Sell – the amount of the sell price
Margin – the difference between the sell and buy prices
Currency – the enquiry currency
(%) – margin percent
Note – the cell with additional information
Office – the name of the company
Type – the enquiry’s type (it can be: VIP, Cargo, CommJ, OBC, Comm)
Ref No. – the enquiry’s reference number
FLT – the icon of the aircraft is shown in case of the linked flight
INV – the tick is shown in case of the linked job
SLX response code – the code that is generated automatically
Contr. Bas – the type of the contractor basis
Left. D – the number of days that are displayed according to the rules:
in case the status is WON, QUOTED, the cell will be empty
in case the due date is less than the current one, the cell will be highlighted in violet
in case the due date is more than the current date for 1-7 days, the cell will be highlighted in red
in case the due date is more than the current date for 8-30 days, the cell will be highlighted in orange
in case the due date is more than the current date for 31-60 days, the cell will be highlighted in yellow
in case the due date is more than the current date for 31-60 days, the cell will be highlighted in yellow
in case the due date is more than the current date for 61-90 days, the cell will be highlighted in green
First Flight Date – the departure date of the first From the airport in sector
First From Airport – the first From airport of the first sector
First To Airport – the first To airport from the first sector
Last Flight Date – the departure date of the last From the airport in sector
First From Airport – the last From airport of the first sector
First To Airport – the last To airport from the first sector
P/C – the amount of the PAX or Cargo
Manuals
How to change the enquiry’s status:
Select the necessary enquiry with the help of the tick
Click the Settings button
Select the New status in the selector
Click the Update button
The additional menu will appear in case you select Lost or Cancelled status
"Reason" is obligatory if you want change enquiry status to Lost or Cancelled
How to create a new Enquiry:
You have an opportunity to create different types of enquiry
VIP – click the New VIP button
PAX – click the New PAX button
Cargo – click the New Cargo button
OBC – click the New OBC button
Fill in the required fields on the new tab and click the Save button to finish the creation
Additional buttons
Click the Show on Map button to see the map of the world
Click the Show extra lines button to see the additional details of the enquiry
The information about the payload, airport of departure and arrival will be shown on new lines
Tick the Broker Only checkbox to see the list, where the specified broker in the Broker field is the only one in the whole enquiry
In case the enquiry has more than one broker, this entry will be absent on the interface
Click the Details button at the end of a row to see more information about enquiry
There you can see the details about each option: origin and destination, payloads, cargo, fixture information, prices of the WON enquiry and other offers from different operators
You can tick the Est and Reconciled checkboxes
Sorting and filtering
Click the Filters button and select the necessary field to make the filtration
You have an opportunity to make the filtration by:
Sort by, Order by, Courier, Contact, Extra info, Basis selectors
Awb No, Registration, Response Code input fields
Reconciled/Unreconciled
The list will be sorted according to the availability of tick in the Fixture tab in the R checkbox or in the sidebar with details
Invoiced/No Invoiced
Select the invoice button to sort the list by enquiries that have linked jobs (the tick will be shown in the INV column)
Select the No Invoiced button to see the enquiries without jobs (the cell will be empty)
Contract complete/Contract no - это решили убрать, нигде на интерфейсе не заполняется
Billing complete/Billing no - это решили убрать, нигде на интерфейсе не заполняется
Tick the "All" checkbox – filtering the list by all available companies of the user
Tick the "Deleted" checkbox to see the list with enquiries that were deleted
Permissions
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